Free templates

Overdue Invoice Email Templates

Four professional email templates for chasing late payments. Copy, paste, send — or let Owed do it automatically.

Day 1
Friendly reminder
Subject: Invoice [number] — Quick reminder Hi [name], Just a quick note that invoice [number] for £[amount] was due on [date]. If you've already sent payment, please ignore this — these things cross in the post. If not, could you let me know when I can expect it? Happy to resend the invoice if that's helpful. Thanks, [Your name]
Day 7
Polite follow-up
Subject: Invoice [number] — Payment outstanding Hi [name], Following up on invoice [number] for £[amount], which was due on [date] and is now [X] days overdue. Could you let me know when payment will be made? If there's an issue with the invoice, I'm happy to discuss. Thanks, [Your name]
Day 14
Firmer request
Subject: Invoice [number] — Action required Hi [name], Invoice [number] for £[amount] is now [X] days overdue. I've sent a couple of reminders and haven't heard back. I'd appreciate confirmation of when payment will be made within the next 5 working days. Under the Late Payment of Commercial Debts Act, interest and compensation may apply to overdue invoices. Please get in touch so we can resolve this. Thanks, [Your name]
Day 21+
Final notice
Subject: Invoice [number] — Final notice before further action Hi [name], This is a final reminder regarding invoice [number] for £[amount], which was due on [date] and remains unpaid. If payment is not received within 7 days, I will need to consider further action to recover this debt, which may include charging statutory interest under the Late Payment of Commercial Debts Act 1998. I would prefer to resolve this directly. Please get in touch as soon as possible. Regards, [Your name]
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